FAQ
Frequently asked questions
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What is Adender.com?
Adender.com is an AI-native marketing operating system built for enterprise marketing teams and agencies. Media planning, cross-channel targeting, real-time optimization and analytics run on a single platform.
Which ad channels do you support?
We integrate with more than 12 channels including Google Ads, Meta (Facebook/Instagram), TikTok, X (Twitter), LinkedIn, YouTube, programmatic DSPs and local publishers.
Is Adender only for large brands?
No. We focus on enterprise marketing teams and agencies, but our scalable plans allow growing brands to see value from day one.
Is my data safe? How do you ensure transparency?
Every ad investment is recorded on an immutable audit trail via AWS QLDB. Customer data is stored encrypted in compliance with KVKK and GDPR; we run independent security audits.
How long does onboarding take?
First reporting is ready within 1-2 business days after provisioning. Full media integration and historical data ingestion typically takes 2-3 weeks with our team assisting at every stage.
How does pricing work?
Pricing is tailored to the number of active channels, monthly media spend and user seats. We'll send a customized quote after the demo.
Do you offer white-label for agencies?
Yes. With our agency plan you can manage a client portfolio under your own brand with segmented dashboards and reporting.
Is there a mobile app?
We are in the corporate launch phase; a mobile app is on the roadmap and will ship alongside the user panel.
Can I buy SEE and MANAGE separately?
Yes. You can purchase SEE (analytics) or MANAGE (planning/optimization) individually and combine them later.
How is support delivered?
Weekday email, live chat and a dedicated customer success manager for enterprise plans. 24/7 incident management is available for critical integrations.
Which industries do you have experience in?
We operate dozens of campaigns across ecommerce, finance, telecom, automotive, FMCG and digital agencies.
Do your AI models comply with data privacy regulations?
Yes. Models process customer data in a per-customer isolated environment; sensitive data is anonymized before it ever reaches a model, meeting KVKK/GDPR requirements.
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